Your information
Privacy Policy
Effective September 12, 2026
Velora Restore, a House of Velora practice evolving from Fort Lauderdale Therapeutic Massage, respects your privacy. This policy explains what information we collect, why we use it, and the choices available to you when you visit this website, book services, contact us, or opt in to text messages.
Information we collect
We may collect information you provide directly, including your name, phone number, email address, appointment requests, communications, and information reasonably needed to provide services. Booking and payment information submitted through our booking provider is handled by that provider under its own privacy practices. This website’s SMS form does not transmit or store your entries. It opens your device’s messaging application so you can send an opt-in request yourself.
Our hosting or analytics services may automatically receive limited technical information such as IP address, browser type, device type, referring page, and pages visited. We use this information to operate, secure, and improve the website.
How we use information
We use personal information to schedule and provide services, respond to questions, process transactions through service providers, send requested communications, maintain records, improve our practice and website, prevent misuse, and comply with legal obligations.
Text message privacy
If you expressly opt in, Velora Restore may send recurring automated appointment reminders, scheduling updates, service notifications, and occasional marketing text messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
Mobile opt-in data and consent are not shared with third parties for marketing or promotional purposes. Service providers may process this data only as needed to support our communications, such as delivering text messages, maintaining communication systems, or providing technical support. They may not use it for their own marketing.
Reply STOP to any message to opt out. You may receive one final confirmation. Reply HELP for help, or contact us at 754-212-7769. Opting out of marketing messages does not prevent necessary one-to-one responses you request.
How information is shared
We do not sell personal information. We may disclose information to service providers that help us operate the practice, such as scheduling, payment, hosting, communications, professional advisory, and security providers. These providers are permitted to use information only to perform services for us. We may also disclose information when required by law, to protect rights or safety, or in connection with a business reorganization where legally permitted.
Cookies and third-party services
This website may use essential cookies or similar technology needed for security and basic operation. Links to third-party sites, including our booking provider and map service, are governed by those parties’ policies. We are not responsible for their content or privacy practices.
Data retention and security
We retain information only as long as reasonably needed for the purposes described, to meet professional and legal requirements, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards. No online system can guarantee absolute security.
Your choices
You may ask to review, correct, or delete personal information we maintain, subject to legal and professional recordkeeping requirements. You may decline optional communications and can opt out of texts at any time by replying STOP. Browser controls may allow you to limit cookies.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. A parent or legal guardian should contact us regarding services for a minor.
Policy updates
We may update this policy as our practices or legal obligations change. The effective date above identifies the current version. Material changes will be posted on this page.
Contact us
For privacy questions or requests, contact Velora Restore at 754-212-7769 or by mail at 3455 NE 12th Terrace, Suite 3, Oakland Park, FL 33334.