Your information

Privacy Policy

Effective September 14, 2026

Velora Restore respects your privacy. This policy explains how we collect, use, protect, and disclose information when you use our website, contact us, receive services, or submit SMS consent choices.

Information we collect

We may collect information you provide, including your name, mobile phone number, contact details, appointment information, communications, service requests, and your separate non-marketing and marketing SMS consent choices. We also record consent evidence such as the consent language presented, timestamp, and source page. Hosting and security providers may receive limited technical data such as IP address, browser type, and request logs.

How we use information

We use information to provide and schedule services, respond to requests, maintain business and consent records, send communications you have authorized, secure and improve our website, and meet legal obligations.

Mobile and SMS information

Mobile numbers and SMS consent information are not sold or shared with third parties or affiliates for marketing or promotional purposes. We may provide this information to service providers solely as needed to operate our communications and recordkeeping systems; those providers may not use it for their own marketing.

If you opt in, message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for help.

Other disclosures

We do not sell personal information. We may disclose information to service providers that support our operations under appropriate restrictions, when required by law, to protect rights and safety, or as part of a permitted business transaction.

Retention and security

We retain information only as long as reasonably needed for the purposes described and applicable legal or business requirements. We use reasonable administrative, technical, and physical safeguards, although no online system can guarantee absolute security.

Your choices

You may request access, correction, or deletion of information we maintain, subject to applicable recordkeeping requirements. You may withdraw SMS consent at any time by replying STOP.

Contact

Questions or privacy requests may be directed to Velora Restore at 754-212-7769 or 3455 NE 12th Terrace, Suite 3, Oakland Park, FL 33334.